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What You Agree To When You Use Mostplay Live

These terms set out the rules that apply to your account, your deposits, and your activity on Mostplay Live. Access and use depend on your local law and whether you are in an eligible region — please check before you proceed.

Account holder responsibilityWallet deposits: bKash, Nagad, RocketEligible regions onlyNo underage accessSubject to local law
Mostplay Live What You Agree To When You Use Mostplay Live
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is maintained through a combination of verified wallet binding, OTP-based login confirmation, and session monitoring. When you request a withdrawal, our system checks that the destination wallet — bKash, Nagad, or Rocket — matches the number registered to your account. This step protects against unauthorised transfers. We retain account transaction data for compliance and dispute resolution purposes, and we do not share your personal information with third parties outside of what is required to process your payments. If you believe your account has been accessed without your permission, contact support immediately and we will place a hold while we investigate.

Wallet Verification

Withdrawals are only processed to the bKash, Nagad, or Rocket number verified at registration — no exceptions.

OTP Login

Account access requires OTP confirmation sent to your registered mobile number, adding a second layer of security.

Data Retention

We retain transaction and account records as required for compliance; data is not sold or shared beyond payment processing.

Account Disputes

Contact support to raise a dispute; we review transaction records and respond with findings before any funds are released.

TERMS SUPPORT

Questions About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account, our support team is the right place to start. We handle account queries, wallet issues, and terms clarifications directly — reach us through the channels below.

Live Chat Reach us via the live chat window in your account dashboard for real-time help with terms and account queries.
Email Support Send detailed questions or formal account concerns to our support email — we respond to every message.
Account Help Centre Check the help section inside your account for documented answers to common terms and wallet questions.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice. If yours is not here, live chat or email support will get you a direct answer.

These terms apply to every person who opens an account and uses Mostplay Live. Access is conditional on your local law and eligible region status — check before you register.

We publish updates on this page and note the effective date. Continuing to use your account after a change means you accept the updated terms.

We may suspend or permanently close your account. Any funds under review may be held pending investigation before a decision is made on their release.

Contact support via live chat or email and request account closure. We will process the request and confirm once your account has been deactivated and any pending balance resolved.

Raise it directly with our support team via live chat or email. Provide your account details and the specific transaction or decision you are querying so we can review the records.

Yes. All wallet transactions — deposits and withdrawals via bKash, Nagad, and Rocket — are governed by these terms alongside the specific conditions shown at the time of the transaction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.